Support Offered

We are committed to providing individual support and care packages that embrace opportunities to:

  • Improve health and well being
  • Maximise quality of life
  • Enable positive contribution
  • Allow choice and control
  • Engage in freedom from discrimination or harassment
  • Develop life skills
  • Facilitate personal dignity
  • Promote Independence

Person centred support

  • Providing care and support that is focused on the individual, and their needs.
  • Choice and Control – young people are allowed and supported to make choices.
  • Learning – an approach that helps young people to try new things and learn new skills
  • A care approach that values, and fosters good relationships
  • Communication – speaking to people respectively and listening to what they have to say

Every Child Matters

We work within the framework of every child matters when supporting service users:

  1. Being Healthy
  2. Staying Safe
  3. Enjoy and Achieve
  4. Making a positive contribution
  5. Achieving economic well-being


Promoting healthy lifestyle

We promote healthy lifestyle by supporting our service users to understand the importance of healthy living. Our staff:

  • Encourage participation in sport and recreational activities
  • Support with following a healthy diet.

Independence Skills

We support our service users to increase their independence in regards to:

  • Road safety and transport
  • Living skills
  • Shopping and cooking
  • Tidying up and cleaning
  • Laundry
  • Budgeting

Social Skills

We offer support with developing social skills by:

  • Support with accessing social events and thus meeting new people
  • Support with how to interact with others, i.e. social etiquette when communicating with others, sharing and cooperation
  • Awareness of social boundaries and appropriate behaviour in the community

Behavioural Management

We are helping our service users and their families to manage behavioural difficulties by preparing and using individual behavioural management plans. Some of the behaviours we are dealing with are:

  • Aggressive Behaviour
  • Hyperactivity & Impulsivity
  • Anger
  • Depression
  • Anxiety

Educational and Learning Support

We support our service users in the following areas:

  • Help with homework
  • reading, writing, math, IT skills, Arts and Craft
  • Improving communication skills
  • Advice on educational and training opportunities

Community Integration

We support and supervise our service users to participate in various sport and social activities within the community. This support will: increase and maintain physical well-being, enable them to expel energy, decrease isolation, increase his independence and enable him to meet with his own age group. Some of the activities we accompany our service users to include:

  • Gym, swimming, basketball, football, table tennis, cycling, dancing –available at leisure and youth centres
  • Cinema
  • Drop in advice centres (education, employment, advocacy etc.)
  • Library
  • Museums
  • Sight-seeing

Community Resources

We support our service users to access a variety of free of charge activities in Newham, available at leisure centers, libraries, youth centers and advice centers.